Planning Guide

Practical prompts for gathering information and writing useful notes for every Passage Plans checklist item.

You prepare. Your loved ones carry it forward.

  1. Before your death, open each Plan ahead task, update its status, and save detailed notes that explain what it is, where to find it, and what your loved ones should do next.
  2. Share your plan and grant edit permission in advance to trusted people who will update it. Ask them to accept their invitation using their own account.
  3. After your death, your loved ones follow your notes and complete the remaining After a death tasks.

Protect sensitive information

Record where information can be found, not passwords, PINs, safe combinations, Social Security numbers, or full account numbers. This guide is for organization and does not provide legal, financial, or medical advice.

Plan ahead topics

Create or Update Will

Ensure a legally valid will is in place to dictate asset distribution.

Where to begin

Search for an estate planning attorney in your area, or explore online legal document services. Many local bar associations offer free lawyer referral services.

Helpful details to record

  • Whether a signed will exists and the date it was signed
  • Where the original is stored and who knows how to find it
  • The names and contact details of the executor and attorney

Establish Power of Attorney

Designate someone to make financial and legal decisions if you are unable.

Where to begin

Contact an estate attorney, or use online legal document services. Some banks also provide POA forms for financial matters specific to their accounts.

Helpful details to record

  • The name and contact details of the person appointed
  • Which matters the document covers
  • Where the signed original and any copies are stored

Create Advance Directive (Living Will)

Specify medical treatment preferences in case of incapacitation.

Where to begin

Your state health department website often has free advance directive forms. Many hospitals also provide these documents, or you can work with an attorney.

Helpful details to record

  • Whether the directive is complete and when it was last reviewed
  • Where the signed document is stored
  • Which healthcare providers and trusted people have copies

Appoint a Healthcare Proxy

Designate someone to make healthcare decisions on your behalf.

Where to begin

Choose someone you trust completely and discuss your wishes with them. Forms are often available from your doctor's office, hospital, or state health department.

Helpful details to record

  • The proxy and alternate proxy names and contact details
  • Whether you have discussed your wishes with them
  • Where the signed appointment document is stored

Organize Financial Documents

Gather bank statements, investment records, tax returns, and loan documents.

Where to begin

Start by gathering recent bank statements, tax returns, and policy documents. A simple folder system or fireproof safe works well for organization.

Helpful details to record

  • The institutions where accounts are held and the account types
  • Where statements, tax records, and loan documents can be found
  • The name and contact details of any financial professional

Review Insurance Policies

Check life, health, and property insurance policies and beneficiary information.

Where to begin

Contact your insurance agents or log into your online accounts to review current policies. Check that beneficiaries are up to date on life insurance.

Helpful details to record

  • The insurer, policy type, and policy number or safe reference
  • The agent or insurer contact details
  • Where the policy documents are stored and when beneficiaries were reviewed

Plan Digital Assets

List your important online accounts, record where passwords are kept, and leave instructions for managing or closing each one.

Where to begin

Create a list of your online accounts and consider using a password manager. Write instructions for what should happen to each account.

Helpful details to record

  • Important accounts and what should happen to each one
  • Where passwords and access instructions are kept (for example, a password manager)
  • Any legacy contacts or digital executors already appointed

Pre-plan Funeral Arrangements

Decide on burial/cremation, service type, and other arrangements to ease the burden on family.

Where to begin

Contact local funeral homes for pre-planning consultations (usually free), or research prepaid funeral plans. Consumer advocacy organizations can help compare options.

Helpful details to record

  • Burial, cremation, donation, or other preferences
  • Any selected provider, prepaid arrangement, or policy
  • Service, location, cultural, religious, and budget preferences

Document Final Wishes

Write down personal wishes for memorials, messages to loved ones, or other requests.

Where to begin

Set aside quiet time to write down your preferences for memorials, messages to loved ones, and personal requests. A letter to your family can be invaluable.

Helpful details to record

  • People you want notified or involved
  • Music, readings, messages, donations, or memorial preferences
  • Where letters, photos, or other personal materials are stored

After a death topics

Obtain Death Certificate

Get multiple official copies of the death certificate for legal and financial purposes.

Where to begin

The funeral home or local vital records office can explain how to order certified copies. Ask the institutions involved how many originals they require before ordering.

Helpful details to record

  • Who is responsible for ordering certified copies
  • The issuing office or funeral provider contact details
  • How many copies were ordered, received, and distributed

Notify Family and Friends

Inform close relatives, friends, and employer about the passing.

Where to begin

Create a contact list now of people who should be notified. Designate someone to make phone calls and consider using a group text or email for wider notifications.

Helpful details to record

  • The people and groups who should be contacted
  • Who will contact each person and by which method
  • Any wording, timing, or privacy preferences

Arrange Funeral/Memorial Service

Finalize and carry out the planned funeral, memorial, or celebration of life.

Where to begin

Work with your chosen funeral home to finalize arrangements. They will guide you through the process and handle most logistics.

Helpful details to record

  • The provider, venue, date, and primary contact
  • Decisions already made and decisions still outstanding
  • Participants, readings, music, flowers, donations, and reception details

Locate the Will

Find the deceased's will and notify the executor.

Where to begin

Check common locations: safe deposit boxes, home safes, filing cabinets, or with the deceased's attorney. The probate court may also have a copy on file.

Helpful details to record

  • Where the original and copies were found
  • The executor and attorney contact details
  • The date the executor was notified and any next appointment

Settle the Estate

Begin the probate process if necessary and manage the distribution of assets.

Where to begin

Consult with a probate attorney to understand your state's requirements. The executor should open an estate bank account and keep detailed records.

Helpful details to record

  • The executor, attorney, court, and case or file reference
  • Important deadlines and documents still needed
  • A high-level log of actions taken and upcoming steps

Notify Government Agencies

Contact Social Security, Veterans Affairs (if applicable), and other relevant agencies.

Where to begin

Start with Social Security (call or visit local office), then Medicare, Veterans Affairs if applicable, and the DMV. Keep death certificates handy.

Helpful details to record

  • Which agencies may need notification
  • The date, method, and confirmation reference for each notification
  • Any follow-up requested and its due date

Close Bank and Credit Accounts

Close or update ownership of bank accounts, credit cards, and other financial accounts.

Where to begin

Visit banks with death certificate and letters testamentary. Call credit card companies to close accounts. Check for automatic payments that need redirecting.

Helpful details to record

  • Each institution and the type of account to review
  • The date contacted and the representative or case reference
  • Automatic payments, refunds, or balances requiring follow-up

Write and Publish Obituary

Draft and submit an obituary to newspapers or online platforms.

Where to begin

Gather key life details and a photo. Newspapers charge by length; online memorial sites are often free. Funeral homes can help with placement.

Helpful details to record

  • Key names, dates, relationships, achievements, and community details
  • Service information and preferred donation or memorial details
  • Where it will be published and who will approve the final text

Arrange for Pet Care

Ensure any pets are cared for according to the deceased's wishes.

Where to begin

Talk to family members or friends who might be willing to adopt. If no one is available, contact local animal rescue organizations or breed-specific rescues.

Helpful details to record

  • Each pet's caregiver and an alternate caregiver
  • Veterinarian, medications, food, routine, and behavior information
  • Where records, supplies, identification, and funding can be found

Manage Property and Belongings

Secure real estate, vehicles, and personal belongings.

Where to begin

Secure the property and change locks if needed. Create an inventory of valuables. Consider hiring an estate sale company for household items.

Helpful details to record

  • Properties, vehicles, valuable items, and their locations
  • Who has keys and who is responsible for securing each property
  • Insurance, utilities, maintenance, inventory, and distribution tasks

Settle Debts

Identify and pay off outstanding debts from the estate.

Where to begin

Request a credit report to identify all debts. Notify creditors of the death in writing. Note that not all debts pass to heirs - consult an attorney if unsure.

Helpful details to record

  • Known creditors and the type of debt
  • The date each creditor was contacted and any claim reference
  • Documents requested, deadlines, disputed items, and professional advice received

File Final Tax Returns

File the final income tax return for the deceased and any necessary estate taxes.

Where to begin

Consider working with a tax professional experienced with final and estate returns. Gather prior returns and financial records, but keep identity numbers in a secure location.

Helpful details to record

  • The tax professional and executor contact details
  • Which returns may be required and their filing deadlines
  • Where income records, prior returns, and filing confirmations are stored